Smarter is built as a local-first driver assistant. This policy explains what information we handle, what stays on your device, and what may be stored online when you use account, subscription, support, routing, or optional backup features.
Account and subscription data
- Email address and authentication information needed to create or access your Smarter account.
- Subscription status, plan, trial status, purchase source, and device association information used to provide paid access and prevent abuse.
- Support requests, account deletion requests, and messages you send to us.
Payments
Most Smarter subscriptions are purchased through Google Play on Android or the Apple App Store on iPhone. Optional web checkout is processed by Stripe. We do not collect or store your full credit card number. Apple, Google, Stripe, and your payment provider handle payment information under their own policies.
What stays on your device
Your offer history, earnings records, trip details, and shift history are stored locally on your device by default. Except for limited feature requests described here, Smarter does not upload that history to its servers for routine app use.
- You can view, manage, export, or clear local history from the app where those controls are available.
- Uninstalling the app or clearing app storage may remove local app data from your device.
- If you create a local export or backup file, you control where that file is saved or shared.
Route and ETA estimates
Where route-estimate features are available, Smarter may process limited pickup and dropoff address or location information through Smarter servers and routing providers such as Mapbox to calculate estimated distance and travel time. This does not upload your full offer, earnings, or trip history for routine app use.
Optional settings backup
If you choose to save Smarter settings or profiles online, the settings needed for that backup may be stored in our backend so you can restore them later. This is optional. Local backup and export tools may also be available.
Device permissions and credentials
Smarter may request accessibility or on-screen access, notifications, photos and media access, location, or background activity depending on the features and platform you use. These permissions provide app features on your device and can be changed in device settings.
Smarter does not require your Uber, Lyft, DoorDash, Hopp, or other gig-app email or password. Your gig-platform credentials stay with those official apps and services.
What we do not sell. We do not sell your personal information or your local offer, earnings, trip, or shift history.
Service providers
We may use trusted service providers for account authentication, subscription access, payment processing, hosting, routing and mapping estimates, customer support, email, app distribution, and security. These providers may process information only as needed to provide those services.
Children
Smarter is not intended for children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
Retention and deletion
- Local app data remains on your device until you delete it, clear app storage, or uninstall the app.
- Account, subscription, support, and optional backup records are kept as long as needed to provide the service, meet legal obligations, resolve disputes, and prevent abuse.
- You can request deletion through the app, the website delete-account page, or support.
- Apple, Google, and Stripe may retain payment records under their own legal and platform requirements.
Changes
We may update this policy as Smarter changes. When we do, we will post the updated version here and update the date above.
Contact
For privacy questions, email support@smarterapp.net.